Bouncing 8's Privacy Policy — Your data, our responsibility

Introduction

Welcome to Bouncing 8. This Privacy Policy ("Policy") explains how bouncing8.win What personal information we collect when you use our website and mobile app, how we use it, and the steps we take to keep your data secure.

Bouncing 8 believes your personal data is your asset. We use it solely to give you a better gaming experience. Our Privacy Policy is built in compliance with the General Data Protection Regulation (GDPR) and all applicable data protection laws.

By using the Bouncing 8 platform, you agree to this Privacy Policy. If you disagree with any part of this policy, please contact our support team before continuing to use the platform.

Information we collect

Bouncing 8 collects two types of information from you — data you provide directly and data collected automatically.

Directly Provided Information: When you register with Bouncing 8, make a deposit, or contact our support team, you directly provide us with the following information:

• Identity Information: Full name, date of birth, gender.
• Contact Information: Email address, mobile number, residential address.
• Identity Verification (KYC): A copy of your national ID, passport, or driving licence.
• Financial information: Bank account number, mobile banking number (bKash/Nagad/Rocket), crypto wallet address.
• Support Contact: Information exchanged with us via chat or email.

Automatically Collected Information: The following information is collected automatically while you use Bouncing 8:

Purpose of Data Collection

Bouncing 8 collects your personal information only for the legitimate purposes listed below. We never collect data that isn't necessary.

• Account management: To create, verify, and manage your account.
• Identity Verification (KYC): To verify age and identity in compliance with international law. This is essential for preventing fraud and money laundering.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To address your complaints and questions and resolve any issues you encounter.
• Platform Development: To analyse how you use the platform and deliver a better experience.
• Security & Fraud Prevention: To detect suspicious activity and keep accounts secure.
• Legal obligations: To meet regulatory authority requirements.
• Promotional Communications: To keep you informed about bonuses and offers, with your consent (you can opt out at any time).

Data Retention & Security

Bouncing 8 uses industry-standard technology and practices to protect your data. Our security framework operates on the following layers:

• Transmission Security: 256-bit SSL/TLS encryption is used for all data transfers.
• Storage Security: Sensitive data stored on our servers is protected with AES-256 encryption.
• Access controls: Only authorized staff can access your information, and all access is logged.
• Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
• Regular Security Audits: Regular penetration testing and security assessments are conducted by independent third-party experts.
• Data Backup: All data is regularly backed up in encrypted storage.

Data Retention Period: Bouncing 8 does not retain your data longer than necessary. As a general rule:

• All data is retained for as long as your account remains active.
• After account closure, certain data may be retained for up to 5 years as required by law.
• Financial transaction records are retained long-term in accordance with regulatory requirements.

Sharing Information with Third Parties

Bouncing 8 does not sell your data. However, limited information may be shared with trusted partners in specific circumstances:

• Payment Providers: Information required to process transactions with bKash, Nagad, Rocket, or your bank. These parties follow their own privacy policies.
• Identity Verification Services: Regulator-approved third-party service providers for KYC verification.
• Technology Service Providers: Game integration, hosting, and analytics providers — they may only process data in accordance with Bouncing 8's instructions.
• Law enforcement agencies: Data may be disclosed to authorities under a court order or other legal obligation.
• Anti-Money Laundering: Reporting suspicious transactions to financial intelligence authorities is a legal requirement.

Cookie Policy

Bouncing 8 uses cookies on its website. Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential cookies: Essential for the platform to function properly. Disabling these will make the site unusable. Example: login session cookies.
• Performance Cookies: To understand how you use the site. This information is used to improve the quality of the platform.
• Functionality Cookies: To remember your preferences such as language and display settings.
• Analytics Cookies: To analyze user behavior. This data is fully anonymized.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit some platform features.

Your Rights

Under GDPR and international data protection laws, you have the following rights. Bouncing 8 respects and upholds each of them:

• Right to Access: You can request to know what data we hold about you. We are required to respond within 30 days.
• Right to Rectification: You can request that any inaccurate information in your profile be corrected.
• Right to Erasure: "Right to be Forgotten" — you can request that your data be deleted under certain conditions.
• Right to Restrict Processing: You can restrict how your information is used in certain circumstances.
• Data Portability: The right to receive your data in a structured format and transfer it elsewhere.
• Right to object: You can object to your data being used for specific purposes.
• Withdrawal of Consent: You can opt out of marketing communications at any time.

To exercise these rights [email protected] Send us an email at the address provided. We will respond within 30 days.

Children's Privacy

Bouncing 8 is a gaming platform strictly for adults. We do not collect information from or provide services to anyone under the age of 18.

Age verification is mandatory during registration. If we become aware that a minor's data is present in our system:

• That account will be suspended immediately.
• All collected data will be securely deleted.
• Any financial transactions will be cancelled.

Privacy Policy Updates

Bouncing 8 may update this Privacy Policy from time to time. Changes may be prompted by:

• New legal or regulatory requirements.
• New features or services being added to the platform.
• Improving data protection standards.
• Clarifying policies based on user feedback.

For significant changes, we will notify you in advance by email or through the platform. Updated policies take effect from the date of publication. Continued use of Bouncing 8 after any policy change indicates your acceptance of the revised terms.

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated data protection team:

• Email: [email protected]
• Subject: Write "Privacy Policy Request" in the subject line.
• Response Time: 24–72 hours within business days.

We take every request seriously and do our best to resolve it as quickly as possible. Your privacy is our highest priority.